How do I add supervisors, managers, and communicators to an organization?


Admins have special access to other user accounts in their organization. These user types are managers, supervisors, and communicators. You can create/add and remove these users at any time from your organization tools. 

To access your organization settings, click on "organization management" from your CoughDrop dashboard. 



From the Admin tab on the left, click on the type of user you’d like to add. These user types include managers, supervisors, or communicators. 



If the user you are adding already has a CoughDrop account, enter the username of that account and click “Add Supervisor/[user type].” The account will then need to approve the addition to the organization (from their own dashboard) as it will give the admin permission to oversee their account.  


Steps to accept the addition:





If the user does not already have a CoughDrop account, you can create one by clicking on “new user”



Fill out the appropriate fields, select the user type, then hit the "create user" button. 



When creating a new user, the user does not have to accept the invitation as permission has been granted since the admin initiated the account setup. 

Adding Communicators

Adding a communicator is done following the same steps as above. 

Please note that there are 2 types of communicators in your organization --sponsored and unsponsored. 

A sponsored account uses one of the paid, allocated licenses provided by your organization. (These can be acquired through a purchase order with CoughDrop)

An unsponsored account allows the user to be part of your organization (allows for board editing, user settings, supervisor assignment, reports view, and oversight), but the funding is provisioned from an outside source (family, former institution, generally purchased via credit card in the application). 


The status of sponsorship can be changed at any time by simply typing in the username and clicking "add sponsored user" or "add unsponsored user," even if the user already has a status set in your organization. 



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